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All clients are required to pay $30 as a deposit. The rest of the total service fee is paid after the service. The deposit is non-refundable and is required to be paid within 24hrs of your services. Deposits can be made by bank transfer to “Missco” 01-0221-0619835-00.
Remaining payment of the service must be done before you leave. If you are paying by bank transfer, please put your name in the reference field.
We understand that sometimes you might get caught out in traffic or parking by a few minutes. However, we cannot wait any longer than 15 minutes into your appointment. If you are any later than this you will be charged a cancellation fee of $30 and we will need to reschedule you for another appointment. A no show will result in the deposit paid to be forfeited and will require a new deposit to be paid for future bookings.
We do not offer refunds to any services that has been completed. If you have any issues with your service, please contact us within 2 days after your appointment date to resolve the issue. If you do experience an allergic reaction and are no longer able to keep your extensions or nails we will remove the lashes or nails free of charge.
It is important to advice us if you have any allergy concerns so that we may take proper precautions. Allergies are rare but is still possible so it is important to inform us of any allergy history. If you experience any allergy reactions after your appointment，please advise us immediately so that we can remove the eyelash extensions or nails to prevent any serious harm to you. Missco Beautique will not be responsible for any medical fees that arise from any allergy reactions.
Please note our studio is smoking free and pets free.
If you are unwell / sick please let us know as soon as possible so that we can reschedule your appointment at a different time and look at filling your slot with another client.
It is absolutely unacceptable to let us know less than 1hr before your appointment that you cannot make it as you are sick or not notify us at all.
Failure to follow this policy, will result in your deposit being forfeited and a new deposit must be made for future bookings
We all get busy, and we understand that special circumstances are unavoidable and a cancellation of your appointment may be necessary. If you find yourself unable to keep an appointment, we kindly request 24 hours notice. This courtesy enables us to schedule another client in this time. If 24 hours notice isn't given or do not show up, your $30 deposit will be lost.
As cancellations and no shows have a significant impact on us, we need to enforce our cancellation policy and trust you understand our need to do so. See you soon at Missco!